High Performance
Scalable Architecture
Customizable Solutions
JDE to SAP and Salesforce
A global healthcare supplier distributing medical and dental supplies, pharmaceuticals, vaccines, and financial services, relied on JD Edwards ERP for back-office operations. To enhance sales and service capabilities, they needed bidirectional integration between JD Edwards and Salesforce—maintaining high availability using Kafka. Yell Technologies was engaged to architect and implement this mission-critical solution.
How Yell Technologies helped a global healthcare distributor integrate JD Edwards ERP with Salesforce using MuleSoft and Kafka for resilience and scalability.
Challenges
- Disconnected systems: JD Edwards managed product, order, finance, and inventory data, but Salesforce lacked real-time updates.
- Risky reliability: The client required data sync to be highly resilient—no data loss or downtime could be tolerated.
- Scalability demands: The architecture had to support global transaction volumes and future growth, while ensuring compliance and monitoring.
Solution
Yell Technologies delivered a robust, event driven integration framework using MuleSoft and Kafka:
- API Development (JD Edwards ↔ Salesforce) • Leveraged the JD Edwards Connector to build MuleSoft APIs for extracting and updating data bidirectionally . • Designed API flows to synchronize master data (products, customers), transactions, and financial updates.
- Kafka for High Availability • Introduced Kafka as a durable message layer ensuring reliable delivery between JD Edwards and Salesforce . • Enabled features like retries, replay capability, and buffering to meet high-availability requirements.
- Modular, Scalable Architecture • Adopted API-led architecture—clearly defined Developer, Process, and System APIs—for reusability and easier governance • Integrated audit logging, monitoring, and error-handling throughout the pipeline using MuleSoft’s monitoring tools.
Why Yell Technologies’s Approach Worked
- Resilient event-driven design: Kafka decoupled systems, allowing asynchronous processing and replay support in case of failures
- Connector-powered efficiency: MuleSoft’s JD Edwards connector enabled direct ERP integration without custom code
- Future-ready modularity: API-led design ensures extensibility for new services, data domains, or integration targets.
- Operational transparency: Centralized logging and metrics improved compliance and troubleshooting capabilities.
Results
- Bidirectional data sync: JD Edwards and Salesforce now maintain consistent, up-to-date data—automatically.
- Zero data loss: Kafka buffering ensures no record is dropped—even in outages.
- Scalable, global-ready architecture: Supports increased transaction volumes and accelerated rollouts.
- Enhanced business insights: Sales and service teams now can act on real-time ERP data—improving decision-making and customer outcomes.
Conclusion
By using MuleSoft APIs and Kafka’s event-driven durability, Yell Technologies enabled seamless, reliable integration between JD Edwards ERP and Salesforce. The result: a scalable, enterprise-grade data ecosystem with real-time synchronization, resilience, and visibility—ready for future innovation.